Self drive to Johor Bahru is full of excitement and fun, but sometimes problems do happen that may catch us unexpectedly. Yes, car break down can happen in the most unexpected time. Well, not to worry, as long as you are well informed and prepared, it is not going to be a big problem. This guide served to help all in needs of help during such situation. We hoped you will bring this guide with you so you can count on the information provided to help you. Have a safe trip to Johor Bahru.
Car Break Down In Johor Bahru (JB)
In the unfortunate situation where you car break down in Johor Bahru, do check out the below information which is applicable to you.
If your car break down along the North South Highway, you can call Toll PLUS expressway operator at 1800 88 0000. Toll PLUS will dispatch their patrol personnel (also known as PLUSRonda personnel) to your assistance.
It will be helpful for you to provide accurately your current location for them to help you. If you have a phone with internet connection, you can use Google Maps app to check your location. If you do not have a phone, you can use the emergency telephones which are provided at every 2 kilometres along the PLUS expressways. Just be sure to tell Toll PLUS which direction of the expressway you are in. Also do note sometimes the emergency phone may not work. We know this may not be a good news to you, but we are trying to be honest so you will not have surprises.
The services offered by the PLUSRonda include :
Minor repairs to vehicles experiencing a mechanical fault or breakdown.
Towing services to the nearest toll plaza or Rest and Service Area (for Class 1 vehicles only).
Traffic management and co-ordination of emergency services.
If You Have AA Singapore Membership
If you have AA Singapore (Automobile Association of Singapore) membership, this can be used in Malaysia as well, under AA Malaysia (or AAM). Under a car break down situation, follow the follow steps.
If you are using a Malaysia mobile line or fixed line, please call 1300 226 226 to Automobile Association of Malayisa (AAM).
If you are using a Singapore mobile line, please call +60 7 226 7527 or +60 7 222 6527 (24-hour).
AAM may either dispatch a recovery crew or provide members with the contact number for the nearest AAM branch office. For AA members driving a Singapore-registered car, Roadside Assistance Service (RAS) will be rendered to you free-of-charge if the breakdown is within the free breakdown zone. The free breakdown zones are mainly near towns which include Klang Valley, Penang, Johor Bahru, Ipoh, Seremban, Malacca, Kuantan, Kuala Terengganu, Alor Setar, Kuching and Kota Bharu. However, for destinations like Malacca, Kuantan, Kuala Terengganu, Alor Setar, Kuching and Kota Bharu, RAS is chargeable after midnight.
When the AAM assistance arrive, you will need to present your AA Singapore membership card or a verification letter to the mechanic before RAS can be rendered to you. For more details of AAS information, please check the AAS web site.
If You Do Not Have AA Singapore Membership
If you have do not have AA Singapore (Automobile Association of Singapore) membership, you will have to call a tow truck to bring you to their nearest workshops. If you have phone with internet, you can google for the nearest work shops or towing servicing companies to help you. We have list down a few for quick reference, do bear in mind there are many more you can find on the internet.
You may be in a situation where your car is having some problems, but did not completely break down. In this situation, if you figure out that it is not too serious, then maybe you can wait till you get back to Singapore to your familiar workshop for checks. However, if you feel that you cannot wait, you should go to the nearest work shops to have the car inspected. If you have familiar work shops in Johor Bahru, you should consult them first. But if you do not have one, then you should rely on Google to help you. We have list down a few work shops below for quick reference only. You should always google and check reviews on the work shops if you have the time.